Privacy policy

1. Data Controller Information

This website is owned and operated by Diamondbell, S.L., with Tax ID B16461675 and registered address at Calle Balmes 427, 4-A, 08022 Barcelona, Spain.

The DIAMOND BELL® brand is owned by Diamond Bell LLC, based in the United States, and licensed to Diamondbell, S.L. for use and distribution in Europe.

In accordance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD), we inform you that the personal data you provide through this website will be processed by Diamondbell, S.L.

2. Purpose of the Processing

The personal data you provide will be processed for the following purposes:

  • To manage your purchases, orders, and related operations.
  • To respond to your inquiries, requests for information, or communications sent through the website forms.
  • To manage the sending of information related to your purchase or request.
  • To send you commercial communications only if you have given your explicit consent.

3. Legal Basis for Processing

The legal basis that legitimizes the processing of your personal data is:

  • Performance of a contract, when the data is necessary to process purchases or requests made by the user.
  • Explicit consent, when you voluntarily provide your data for inquiries, subscriptions, or receiving commercial communications.

You may withdraw your consent at any time, without affecting the lawfulness of the processing carried out before its withdrawal.

4. Data Retention

Personal data will be retained for the time necessary to fulfill the purposes for which it was collected and, afterwards, for the legally established periods:

  • Purchase data: for the duration of the contractual relationship and the legally required tax and accounting retention periods.
  • Form submission data: until the inquiry is resolved.
  • Commercial communication data: until you withdraw your consent.

5. Recipients and Transfers

Your data will not be shared with third parties, except when legally required or when necessary for the proper provision of the service (e.g., shipping companies, payment platforms, or technology service providers).

No international data transfers are carried out except when required by external tools, always ensuring compliance with applicable security measures and regulations.

6. User Rights

You may exercise your rights at any time by sending an email to info@thediamondbell.com, indicating your name and the specific right you wish to exercise.

You have the right to:

  • Access your personal data.
  • Rectify incorrect or incomplete data.
  • Erase your data when it is no longer necessary.
  • Restrict processing in certain circumstances.
  • Object to processing, especially regarding commercial communications.
  • Request data portability to another controller.
  • Withdraw your consent at any time.

You may also file a complaint with the Spanish Data Protection Agency (AEPD) if you believe the processing does not comply with current regulations.

7. Data Security

Diamondbell, S.L. adopts the necessary technical and organizational measures to ensure the security of personal data and prevent its loss, alteration, misuse, or unauthorized access.

8. Changes to This Privacy Policy

Diamondbell, S.L. may modify this Privacy Policy at any time to adapt it to legislative, technological, or functional changes of the website. We recommend reviewing it periodically.